Information Systems

Social security information system (Haengbok-E-eum)

The Social Security Information System (Haengbok e-Eum) is to support various social benefit programs for low-income and disadvantaged people, including Basic Livelihood Allowance, Non-contribution Pension, Universal Children Allowance, and Disability Allowance, and also provide personalized welfare services, particularly for those living in welfare blind spots and children of families-in-crisis.

  • Welfare program beneficiary screening system for ensuring systematic selection of beneficiaries and local government officials’ workload reduction
  • KRW 35 trillion of welfare payments to eligible people (as of 2020) through the advanced screening system using ninety-one types of data, including income, assets and personal information collected, retained, processed and shared by twenty-six different agencies

  • Follow-up and countering fraud in social welfare benefits
  • Strengthen the fiscal sustainability of welfare resources by preventing welfare benefit frauds through bi-annual on-site audit

  • Neglected eligible beneficiary identification and management system for helping vulnerable people in welfare blind spots
  • Identifying the families-in-crisis by collecting and analyzing big-data, such as losing power and water over unpaid bills, and social insurance default records

Social security information system (Pan-Government)

The Social Security Information System (Pan-Government) is to help other ministries and social security agencies to select eligible beneficiaries through integrated control over welfare program information of local and central government and processing their income and assets data.

  • Work for 55 programs of 11 ministries
  • Helping relevant ministries to conduct welfare program beneficiary selection process in a fairly manner through approximately 17 million cases of applicant income and asset data (as of 2020) survey

  • On-demand service for 26 public institutions and local governments
  • Providing about 37,000 vulnerable people with personalized welfare services (as of 2020)

  • Block chain technology-empowered platform for prevention of duplicated social benefit payments, minimizing subsidy claw-backs

Public healthcare information system

The Public Healthcare Information System is to support national health improvement by ensuring effective service operations of 3,500 health institutions with digitalization of their functions, and also by encouraging them to undertake prevention-driven services and programs that address key health needs.

  • Implementation of about twenty health programs such as visiting healthcare service and mental health care service, and digitalization of health institutions’ key functions such as electronic health record (EHR) and medical examination & treatment billing
  • Operation of G-Health, a public service portal for accessing to medical records and medical examination results as well as issuing medical certificates

Social service e-Voucher system

The Social Service e-Voucher is an integrated information system designed to provide and manage electronic service vouchers with beneficiaries in-need-of various social services, such as care services for vulnerable people.

  • Support for convenient use of services and effective operations of agencies and local governments through digitalization of service delivery process such as application, booking, payment, and billing

Integrated childcare information system

The Integrated Childcare Information System is an information system to support the integration of operations of daycare centers, local government and other nursery facilities, and to manage children allowance voucher (“National Happiness Card”).

  • More transparent and convenient use of childcare services for parents, and reduced workload and better-quality care service deliveries for childcare facilities

Social welfare facilities information system

The Social Welfare Facilities Information System is an information system to support administrative operations of social welfare facilities for children, elderly and persons with disabilities.

  • Support for the simplified and standardized operations in accounting, human resource management, wage payment, asset management, and sponsorship management
  • Support for local government’s social welfare departments to apply for social welfare facility subsidies and execute budget & accounting reporting

Vulnerable senior support system

The Vulnerable Senior Support System is an information system to support emergency monitoring activities, safety checks and response measures for older people living alone (OPLA) and persons with disabilities (PwD) at the event of emergency such as fires and immediate medical attention requirements

  • Installation and maintenance of ambient sensors that detect any emergency situation and send alerts to the competent first responders, allowing local control centers continue to follow up emergency situation and then checkup ambient sensors if the alert is false

Senior Care Information System

The Senior Care Information System is an information system to support on-site visit, eligibility review, and actual service delivery for appropriate and personalized care services to those persons age 65 and older.

  • On-site visit based eligibility review and benefit application as well as arrangement of social service (private care) providers
  • Providing appropriate private care services to persons age 65 and older who are relatively vulnerable to safety hazards, and efficiently matching beneficiaries and care-givers


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