Social Security Information Service (SSiS) receives Minister of the Interior’s Award again in Excellent Government 3.0 Competition
Social Security Information Service (SSiS) receives Minister of the Interior’s Award again in Excellent Government 3.0 Competition - SSiS takes a step forward as an organization that reflects the value of the people-oriented Government 3.0 Social Security Information Service (SSiS; President Im Byung In) received Minister of the Interior’s Award at 2016 Excellent Government 3.0 Competition hosted by Ministry of the Interior at Bexco in Busan on Nov. 9. Excellent Government 3.0 Competition presents 16 excellent cases which are selected through document-based and online review from nationwide excellent cases of Government 3.0 and finalizes its ranking through electronic vote by field evaluation group and expert reviews. And this is its fourth year. The title for the SSiS submission that captured Minister of the Interior’s Award in the competition is “’Don’t suffer all by yourself. I’ll get close to you.‘ ― Discovering Welfare Blind Spots with Big Data’” ‘Discovering Welfare Blind Spots with Big Data’ shows that the government provides customized services for needy people by breaking from the previous mode in which those in need are supposed to apply for welfare services and using big data to track people who need help. And this shows the paradigm change in welfare administration. This year, SSiS has provided customized welfare services for about 37,000 persons through ‘Discovering Welfare Blind Spots with Big Data’, taking the lead in realizing ‘government with people-oriented service’ a core value of Government 3.0, in recognition of which SSiS received the award in two straight years. President Im Byung said, “With the honor from the competition, we have once again realized that SSiS should work as a people-oriented agency. With a view to creating Korea where all people are happy, we will do our best to make SSiS a model agency that spearheads the realization of the value of Government 3.0” SSiS received Minister of the Interior’s Award again in Excellent Government 3.0 Competition.
SSiS honored at 2016 Korea Chamber of Commerce and Industry (KCCI) & Forbes CSR Grand Prize
SSiS honored at 2016 Korea Chamber of Commerce and Industry (KCCI) & Forbes CSR Grand Prize - Honored for two straight years in recognition for CSR activities closer to local community SSiS is a central organization in social security information that realizes a more dense social security network by strengthening its effort to discover people in need who find themselves in welfare blind spots through social security information. SSiS has created and is operating ‘Blind Spot Discovery Management System’ by tapping into such data as on cut off power, cut off water supply, or cut off gas, to make sure that more people can enjoy the customized welfare benefits with a fixed amount of funding. In addition, SSiS provides active supports such as consulting and work manual to creating ‘welfare hubs out of eup, myeon, and dong’ so that welfare staff from the municipalities visit residents and provide counseling and customized services to them. Moreover, SSiS works to support home repair service worth about 5 billion won for households discovered through cooperation with private companies and related agencies for the purpose of improving energy efficiency, more effectively discover blind spots through providing health supports for youths from poor families and delivering women’s necessary supplies, and provide customized welfare to all corners of local community in eup, myeon, or dong. Also, to fulfil its responsibilities as a public organization that takes the lead in realizing welfare for the happiness of people and thereby create a warm society, SSiS has established one-on-one sisterhood between its executives and employees and 120 elderly people living alone in six districts of Seoul, the former group regularly visiting the latter to deliver goods and serve as talking partners. People of SSiS are actively engaged in various CSR activities such as ‘love sharing blood donation campaign’ to promote a stable blood supply and ‘briquette sharing volunteer work’ to help the households struggling with energy supply. This year, Anguk Branch of BeautifulStore gave a ‘Beautiful Saturday’ bazaar, to which the SSiS executives and employees donated about 600 items and where SSiS employees volunteered to sell stuffs. SSiS donated the proceeds from the bazaar, about 5 million won, to BeautifulStore’s project for helping the socially disadvantaged, thus contributing to protecting environment and putting into action sharing and recirculation. SSiS honored with 2016 Korea Chamber of Commerce and Industry (KCCI) & Forbes CSR Grand Prize
Head and working staff for public hospitals affiliated with Department of Health of the Philippines visit SSiS
Head and working staff for public hospitals affiliated with Department of Health of the Philippines visit SSiS – in cooperating to develop and settle an integrated healthcare information system in the Philippines Social Security Information Service (SSiS; President Im Byung In) disclosed on July 13 that the head and working staff for public hospitals affiliated with Department of Health of the Philippines visited SSiS in their effort to benchmark the regional healthcare information system with whose operation SSiS is entrusted by Ministry of Health and Welfare with regards to the filipino project for creating an integrated healthcare information system. The project for creating an integrated healthcare information system consists in supporting a successful establishment of e-Health in 15 public hospitals and 130 public health clinics in the Philippines by benchmarking ‘Regional Healthcare Information System’ operated by SSiS. KOICA is working to create an integrated healthcare information system in the Philippines by providing a public development aid of 5 million dollars (5.3 billion won) to the country. SSiS provides a full-gamut technological advice to the project according to the MOU signed with KOICA for supporting the filipino healthcare informatization. The working-level staff who visited SSiS came as part of their field training with respect to the project and included 12-person working-level staff led by Mr. Ramoncito Carandang, the head of the public hospital in Batangas. SSiS briefed the officials from Department of Health of the Philippines on the current operation of Regional Healthcare Information System etc. Regional Healthcare Information System supports work informatization in medical care and healthcare projects for about 3,500 healthcare facilities (such as public health centers and public health clinics) in Korea. The local itinerary for the officials from Department of Health of the Philippines includes a visit to Gangnam-gu Public Health Center, chosen from all the healthcare facilities that are using Regional Healthcare Information System. President Im Byung In of SSiS said, “We will actively cooperate with our technological advice so this project can serve as an excellent benchmarking model for a successful creation and development of an integrated healthcare information system in the Philippines.” Meanwhile, starting in August, SSiS will actively provide on-site technological support to the Philippines in successfully installing and spreading the infrastructure for the integrated healthcare information system in the Philippines whose development has been completed. 12-person working-level staff led by Mr. Ramoncito Carandang, the head of the public hospital (center rigth) affiliated with Department of Health of the Philippines visited SSiS on July 13
Through its integrated case management, SSiS provides 250,000 households in crisis for last 4 years while eligible people’s satisfaction has continuously risen year after year
Through its integrated case management, SSiS provides 250,000 households in crisis for last 4 years while eligible people’s satisfaction has continuously risen year after year - providing a basis for creating welfare hubs out of eup, myeon, and dong for customized welfare An analysis of the operation of the integrated case management for local governments for last 4 years (2012-2015) conducted by Social Security Information Service (SSiS; President Im Byung In) shows that 250,000 households have overcome crises facing them and the satisfaction with the service for integrated case management has increased year after year. A survey of how eligible persons for integrated case management are discovered shows a steady increase since 2013 of those households joining the integrated case management through ‘discovery of welfare blind spots’ as through discovery by neighbors including welfare tong (ri) heads, registering 17% in 2012, 14.3% in 2013, 27.3% in 2014, and 44.4% in 2015. The eligible households eligible for integrated case management (250,000 households) characteristically registered the largest portion with elderly persons living by themselves (33.3%), followed by 15.2% for single young and middle-aged person households and 19.6% for single-parent households. The needs for eligible persons came in the order of securing basic livelihood, maintaining physical health, maintaining daily life in clothing, food, and housing, and maintaining mental health, while 78.6% of those eligible showing two or more composite needs. The analysis shows that for last 4 years, 2 million instances of customized services in daily life, physical health, healthcare services, mental health, and psychological stability were provided to address the composite needs of eligible persons. Through the customized services provided through Integrated Case Management, the satisfaction among the service beneficiaries scored 86 points out of maximum 100points in 2012, 88 points in 2013, 88 points in 2014, and 90 points in 2015, registering a rise for four straight years. Especially, excellent satisfaction was registered with the active attitude and respect for service beneficiaries shown by case managers. Meanwhile, Ministry of Health and Welfare is working to create welfare hubs out of eup, myeon, and dong, in an effort to expand Integrated Case Management, previously implemented in individual cities, counties, or districts into eup, myeon, and dong, the contact points closest to residents. Welfare-Hub Eup, Myeon & Dong will work harder to implement integrated case management, discover welfare blind spots, provide door-to-door welfare counseling, activate private-government cooperation, and manage resources. We expect that this will help eup, myeon, and dong realize people-oriented customized welfare and encourage people to get small help from neighbors. Starting with 933 eup, myeon, or dong this year, 2,500 eup, myeon, and dong by 2017 and all 3,500 eup, myeon, and dong in Korea by 2018 will serve as welfare hubs. Especially, different eup, myeon, and dong will implement their own Integrated Case Management, thus providing a more people-oriented customer service. SSiS President Im Byung In said, “This study attests to the successful settlement of Integrated Case Management for last four years,” and added, “Looking ahead, SSiS will build on Integrated Case Management to increase its support for operating Blind Spot Discovery System, Private-Government Cooperation System, and Hope Welfare Support Group Central Support Center to ensure successful establishment of eup, myeon, and dong as welfare hubs.”
SSiS received Grade A in management evaluation for public organizations
SSiS received Grade A in management evaluation for public organizations Social Security Information Service (SSiS; President Im Byung In) disclosed on Jun. 17 that it achieved Grade A, the highest level, in ‘2015 Public Organization Management Evaluation’ supervised by Ministry of Strategy and Finance. SSiS concluded that its honor as a top grade organization came in recognition of the managerial innovation for whole of SSis and the various efforts and achievements that it has put in to faithfully implement the government policy. Especially, SSiS was marked up for its excellent achievement in improving the public satisfaction with welfare by saving welfare budget through strengthening management of welfare beneficiaries with social welfare information system and increasing supports for the socially disadvantaged through creating welfare blind spot discovery system. Also, SSiS was highly rated for actively implementing government policy through early introduction of wage pick system, advancement of performance-based annual salary management system, and Ministry of Health & Welfare’s best award won for Government 3.0. Furthermore, SSiS was selected as the Grade-1 (best) organization in the evaluation of anti-corruption policy for public organizations, in recognition for its achievement in operating unjustified reception of benefits designed to stop hemorrhaging of welfare funds. SSiS also got Grade A in the public organization customer satisfaction survey as supervised by Ministry of Strategy and Finance for improving people-oriented services as in releasing People’s Happiness Card, integrating six national vouchers. Social Security Information Service (SSiS; President Im Byung In) said, “We won’t settle for the results of this evaluation, and continue to work hard to improve the quality of life for national people as a central organization for social security informatization that leads the realization of people-oriented welfare through continuous management innovation.” SSiS achieved Grade A, the highest level, in ‘2015 Public Organization Management Evaluation’ supervised by Ministry of Strategy and Finance.
SSiS holds WHO-FIC Korea Cooperation Center seminar
SSiS holds WHO-FIC Korea Cooperation Center seminar – sharing cases in which WHO-FIC is activated in Korea and healthcare information standard is utilized Social Security Information Service (SSiS; President Im Byung In) said that it held WHO-FIC Korea Cooperation Center Seminar with the topic of “Sharing cases in which WHO-FIC is activated in Korea and healthcare information standard is utilized” at Pacific Hotel in Myeong-dong at 2 p.m. on Jun. 8, Wednesday. The seminar proceeded in three sessions, with Session 1 treating WHO-FIC and the operation of WHO-FIC Korea Cooperation Center, Session 2 treating local development and utilization of WHO-FIC, and Session 3 treating healthcare information standardization and its applications in Korea. Notably, Nenad Kostanjsek, a working level staff for Classifications, Terminologies, and Standards (CTS), the division that is in charge of international healthcare terminology and classification system for World Health Organization (WHO). Afterwards, as cases in which WHO-FIC is activated in Korea and healthcare information standard is utilized (Session 2), Team Manager Baek Seol-gyeong of Ajou University Hospital made a presentation on the Korean field trial plan related to WHO’s amendment of ICD-11 and Manager Kwim Wan-ho of National Rehabilitation Center mades a presentation in applications of ICF in rehabilitation, while researcher Lee Jong-ran of Korea Institute of Oriental Medicine (KIOM). About healthcare information standardization and its applications in Korea (Session 3), Manager Moon Gyeong-ah of Health Insurance Review & Assessment Service (HIRA) made a presentation on the Korean medical service pricing system and current improvements on classification and Deputy Manager Jang Yeong-mi of SSiS did a presentation on the promotion of and plans for healthcare terminological standard, while Prof. Yu Su-yeong of Seoul National University Hospital Bundang described a pilot project in medical information exchange and gave a presentation on the data exchange standard and the method for its application. The seminar served to help people share the activities by WHO-FIC Korea Cooperation Center and the current status of healthcare standardization in Korea. Moreover, it served to upgrade an understanding of international classification system and activate the Korean standard. Deputy Director General Kim Gang-rip of Bureau of Healthcare Policy with Ministry of Health and Welfare asserted, “Healthcare information standardization constitutes an important, core basis for advanced healthcare services and nurturing the Korean healthcare industry, and for this, developing WHO-FIC is an important task for solidifying the cornerstone for healthcare informatization.” Social Security Information Service (SSiS; President Im Byung In) said, “As an organization designated as WHO-FIC Korea Cooperation Center, we will work with local and international related organizations and specialists to actively develop and distribute an international classification system.” WHO-FIC Cooperation Center is an organization charged with developing and distributing standard terminology and classification criteria used in healthcare field such as the International Statistical Classification of Diseases and Related Health Problems (ICD), International Classification of Health Interventions (ICHI), and International Classification of Functioning Disability and Health (ICF). For Korea, SSiS was designated as a cooperation center on Dec. 17, 2012. As the event supervisor, SSiS is a central organization for Korean healthcare informatization and operates Regional Healthcare Information System. And it works to create, spread, and distribute the standard foundation for healthcare informatization by operating WHO-FIC Korea Operation Center, ISO/TC215 administrator agency, and standard development cooperation organization. Social Security Information Service (SSiS; President Im Byung In) is giving opening remarks at WHO-FIC Korea Cooperation Center Seminar.